Communications and User Experience Specialist

As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do!

We currently have an exciting career opportunity for a Communications and User Experience Specialist to join the Technology team.

The position can be 100% remote.

YOUR TEAM.

The Communications and User Experience Specialist will report to the IT Communications and User Experience Manager and work alongside a cross-functional team in the delivery of learning material and communications to CohnReznick business stakeholders and the Technology department. The Communications and User Experience Specialist will be responsible for working with subject-matter experts to create both written and recorded content for current and future solutions, developing and delivering training material, enhancing existing documentation, and assisting in project execution. The Communications and User Experience Specialist will also deliver alerts to the business (outages, maintenance, etc.) and partner with corporate communications to provide updates on technology-related issues.

WHY COHNREZNICK?

At CohnReznick, we’re united by a common mission to create opportunity, value, and trust for our clients, our people, and our communities. Whether it’s working alongside your peers to solve a client challenge, or volunteering together at the local food bank, there are so many ways to find your “why” at the firm.

We believe it’s important to balance work with everyday life – and make time for enjoyment and fun. We invest in a robust Total Rewards package that includes everything from generous PTO, a flexible work environment, expanded parental leave, extensive learning & development, and even paid time off for employees to volunteer.

YOUR ROLE.

Responsibilities include but not limited to:

• Develop documentation and training materials for both technical and non-technical users
• Develop content for resource hubs for firm solutions or new business processes
• Deliver fast-paced updates during changes (outages, maintenance, etc.) using various methods
• Write news releases on new solutions
• Edit and review documentation created by IT/Technology team
• Generate new ideas for content that will benefit both the business and IT/Technology team, including micro-learning content
• Partner with practice management on the development of learning material
• Stay up-to-date on business processes and IT advancements
• Assist with Business user training and IT/Technology training, including presenting material
• Participate in QA and UAT on projects
• Conduct meetings and deliver presentations to share ideas and findings
• Assist with Firm town halls

YOUR EXPERIENCE.

The successful candidate will have:

• Bachelor’s degree or equivalent work experience
• Minimum 5 years’ experience in technical field
• Excellent verbal and written skills, including ability to discuss and write about technical topics for non-technical audiences
• Proficient in Windows and Microsoft Office applications
• Training platform experience for micro-learning content, including some video editing
• Detail oriented
• Excellent planning, organizational, and time management skills
• Strong interpersonal skills
• Strong analytical skills
• Ability to work both autonomously and actively as part of a cross-functional team
• Strong time management skills
• Prior experience in Tax, Audit or Finance industries a plus

Studies have shown that we are less likely to apply to jobs unless we meet every single qualification. At CohnReznick, we are dedicated to building a diverse, equitable, and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or one of our other roles.

CohnReznick is an equal opportunity employer, committed to a diverse and inclusive team to drive business results and create a better future every day for our team members, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at CRaccommodation@cohnreznick.com Please note: This email address is reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

CohnReznick does not accept unsolicited resumes from third-party recruiters unless such recruiters are currently engaged by CohnReznick Talent Acquisition Team by way of a written agreement to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that CohnReznick will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI

#GD

#CB

#IND123